What hours are available?

I maintain appointments Tuesdays - Fridays during normal business hours. Some weekend hours are available.

I have an emergency, can I call you?

If you are currently in crisis, please go to your local emergency room, call 911, or call the Crisis Line at 800-273-8255.

I am unable to support those who need ongoing crisis services after hours. I will not be a good fit for you if you need a higher level of care.

Where are you located?

Due to the ongoing COVID-19 pandemic I am currently providing services remotely for those located in Rhode Island.

Do you accept my insurance?

I am not in network with any insurance companies, however I can provide you with a receipt to submit to your insurance provider at your request. Insurance providers often offer reimbursement for out-of-network therapists. You can check with your insurance to verify if you are eligible and the reimbursement amount.

You retain full responsibility for payment of services but I am happy to work with you if you need assistance in communicating with your insurance provider.

Helpful questions to ask your provider:

1. Do I have out-of-network mental health benefits?

2. What is my out-of-network deductible? Does that include medical? Have I met it?

3. Are out-of-network services by a licensed professional counselor/licensed mental health counselor covered?

4. What is my co-insurance for out-of-network care?

5. Is any pre-approval required under any circumstances before obtaining out-of-network mental health services to be reimbursed?

6. If I have out-of-network benefits, will I be reimbursed the full amount or a percentage? What percentage?

DISCLAIMER

Visiting and/or participating in this site and/or in correspondence with Charlene Collibee in no way creates a client/therapist relationship with Charlene Collibee. No legal, counseling, or other professional services are being rendered unless formally agreed upon via written documentation by Charlene Collibee and client.